Don't take "we'll call you back" as an answer. Ask them "What is the name of the officer that's holding my application?" ... "It's so and so." ... "Can I please talk with them now?" if they aren't available get their phone extension so you can dial them directly.
Is theft under $5k fraud related? There are three things they consider for denying your license, fraud, violence, and sexual stuff. If it was withdrawn I don't think it should be an issue but prepared with exactly what happened to cause the charge, dates, times, people. Don't lie about anything.
Good luck!
-Jamie M.
Update:
After 75 days since they received my application today i was approves over the phone. I will have my pal handy in two weeks
let me be the first to say congrats and say goodbye to your wallet.
Member of CWTF, NDA, CSSA, OFAH
I am a reloader, because I like the freedom to shoot without limits.
all I gotta do is load MOAR!!!!!