Has anyone else had any dealings with SFRC/Ammo Source recently?

[Leonardj]

Has anyone else had any dealings with SFRC/Ammo Source recently?

I made an online purchase from them on the morning of the 25th of this month - 4 days ago.
By that afternoon, I received an e-mail stating that the status of my order was now "processing".
The projected delivery date as quoted by their website was the 28th of Sep.

I haven't heard anything more from them to date - no notice of having been shipped, and no tracking number.
On the evening of the 27th, I left them a message using their "contact us" feature on their webpage, figuring that they would have all of Friday to respond.
No response on Friday, and still no response thus far today.
The purchase amount has been charged to my credit card.

I'm really not quite sure what the problem might be, but a response to my enquiry would have been reassuring, and would have negated the need for this post.
Is this standard operating procedure for this vendor?

[kennymo]

Got some stuff from them last week. Got the verification e-mail and never heard a peep after that, but my package showed up four or five working days later. Well packaged as I’ve come to expect from them...

IIRC they used to send a shipping notification, but maybe they’ve changed their policy or maybe they’re swamped with orders.

[RobertMcC]

Probably swamped with orders. Didn't they just have a 15% sale?

[Doug_M]

Yeah I don't think there are many employees. Isn't it just a ma and pa shop (sorry Ryan, I'm sure you're not old enough to be an old "pa").

[mikpen14]

Last time my turn around after ordering was quick, the time before that they were in the middle of a sale and it took a couple days!

[FALover]

I waited a week once. They did get back to me and explained that the sales they have can take a bit of time to catch up with. Don't worry, your order will show up. To bad you did not live a bit closer to them. It's worth a few hours road trip to check out their new shop.

[SFRC]

Ok, it’s working now.

We’re almost caught up from the sale. Drop me an email at [email protected] with your order number and I’ll check on it. We’re pretty caught up on emails and I don’t see any asking about orders that aren’t replied too.

[TJSpeller]

I've had no problem with SFRC over many purchases. The shipping notices are usually off by a day or three. No big deal. I always enjoy it when the courier delivery person comes to my house asks "what do you have in there, it weighs a ton!".

[Leonardj]

To everyone that responded, thank you.

Ok, it’s working now.

We’re almost caught up from the sale. Drop me an email at [email protected] with your order number and I’ll check on it. We’re pretty caught up on emails and I don’t see any asking about orders that aren’t replied too.

Sorry, but I wasn't aware that you had a sale ongoing, resulting in you being busier than usual.
I used your website "contact us" feature to send the message.
Now that I know the situation, I shall just wait for my order to arrive.
Thanks.

[wai556]

As far as I know, they are the only one that will ship ammo via UPS, so they are my go to place for ammo order.
So far, I got my stuff within reasonable time so no complain from me.